Orders processing and delivery

Orders are processed between 8:00am and 2:00pm, Monday to Friday. Orders placed after 2:00pm will be processed the next working day. Orders placed after 2:00pm on a Friday will be processed the following Monday, or next working day.

Delivery times vary based on metropolitan or regional locations and vary from 1 to 5 days. You should receive your parcel within 5 working days unless the courier experiences issues finding your address. The appointed courier will be in touch with you should there be a delay or a challenge in locating your delivery address.

Deliveries will only be made to the designated delivery address between 8:00 am and 5:00 pm Mondays – Fridays. No deliveries will be made on weekends and public holidays. 

Delivery limitations

Deliveries can only be made official street addresses within the borders of South Africa. We cannot deliver to a POSTNET, Private Bag or PO Box address. If delivery is required in a security complex, residential estate, or office park, please ensure that security will allow the courier to enter; or select alternative address to ensure speedy delivery.

Delivery charges

We charge a flat fee per order. Our delivery charges are subject to change at any time, without prior notice to you. You will see the applicable delivery charges in your cart when you check out. Orders will only be released for shipping once all monies have cleared and are available within our FNB account. 

Missed delivery

If you were not at your specified delivery address, the courier will contact you to arrange an alternative delivery time and day. Versa Fit Club reserves the right to charge you an additional delivery fee if an alternate additional delivery date and time is required.

Order tracking

We will provide a facility for you to track your order online with the courier.